The best way to know what our customers want and need is to put ourselves in their shoes.
If we want to better serve our customers, we need to be like them. We can only understand them if we put ourselves in their place. It’s just like what Paul Gillin said, “Think like a customer.” We need to see what they see, feel what they feel, and think what they think. This is how we find out if we are offering products and information that are useful to them.
As soon as we understand our customers, we can provide better solutions. When we take time to relate to our customers and readers, we get to know them better. The more we know about them, the better we serve them. It’s the same whether you are doing business online or offline. The open communication leads to better understanding of both entrepreneurs and clients. This creates a better relationship between the two; hence, business will be beneficial to both.
The next time you are challenged by how to deal with your customers, stop thinking about how you can please them. Instead, think like them. See what they see and find out what they truly need from your business. Do this and you’ll be able to offer them better products and services.
A Company’s Website Is Key To Their Entire Business
Establishing a strong online presence is just as important as reaching your target sales and marketing in your community—That’s the rule in business nowadays. It’s not enough you’re marketing your business offline. Things are changing; you can’t practice all the old-school marketing in a new age. Today, your target customers are searching for your business […]
It’s All About People
Business is all about our relationships; our relationship with our clients, our staff, and our suppliers. It is all about the people we deal with and how we will maintain those relationships. As entrepreneurs, we shouldn’t just think about the profit and how we would be able to land a sale. We need to […]
Make It About Them, Not About You
We provide content in order to give information that will help our readers. That’s why our content must be fitted for our readers and followers. Often we fall in love with our amazing ideas that we would discount our readers. We would prioritize our needs instead of our readers’; but this shouldn’t be the […]
Social Media Growth For 2013
We are well aware how we actively participating more in social media. In fact, a lot of us have a habit of checking our social media accounts the moment we wake up and before we go to bed. I found an infographic from mediabistro.com showing how much social media platforms have grown for the last […]
Quit Talking And Begin Doing
We have different goals and different wants. We also have different ways on getting these wants and goals. The way you will know if you will succeed or fail is if you do something about it. Wishes, hopes, and dreams – yes, we all have them. The difference is some choose to daydream about […]
25 Things Entrepreneurs Wish They Knew Before Their Startup
It’s hard putting up a business. Being an entrepreneur has more challenges than a regular employee, but it can pave way to a lot of beautiful opportunities. We all started as a beginner at some point. But it sure would be helpful to receive advice from other successful entrepreneurs. In this SlideShare presentation, you’ll learn […]